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Terms of service

Last updated 3 October 2026. Applies to beamwise.ie and beamwise.co.uk, and to properties in both the Republic of Ireland (EU GDPR) and Northern Ireland (UK GDPR).

These terms are the contract between you and us for the use of Beamwise. Please read them before you open an account. They are written to be read, and where the law gives you rights that these terms cannot take away, we say so.

1. Who we are

Beamwise is a service of Oxus Technologies Limited, a private company limited by shares registered in Ireland, company number 818468, with its registered office at Greenhills Road, Walkinstown, Dublin 12, D12 DX80, Ireland. VAT number IE4756195AH. We trade as Beamwise on beamwise.ie and beamwise.co.uk. You can reach us at info@beamwise.co.uk.

Two other documents form part of this contract: our privacy notice, which explains what we do with personal data, and our data processing terms, which govern the personal data about tenants and tradespeople that you put into Beamwise.

2. What Beamwise does

Beamwise helps landlords and property managers in the Republic of Ireland and Northern Ireland keep track of the compliance duties that apply to rented property. You add your properties; Beamwise lists the certificates, registrations and checks that appear to apply to each one, records when they were done, and reminds you by email before they fall due. You can store certificates and tenancy agreements, invite tenants and tradespeople into their own portals, assign renewal work to a tradesperson, send a tenancy agreement for electronic signature, and send tenants copies of their certificates.

3. Beamwise is a tool, not legal advice

You remain responsible for your legal obligations as a landlord. The requirements Beamwise lists, the intervals it uses and the explanations it gives are our best understanding of the law, checked against official sources, but they are general information about the law and not advice about your circumstances. The law changes, and it may apply to your property in ways the service cannot know about. If you are unsure what applies to you, ask a qualified professional in the relevant jurisdiction.

  • A reminder is a prompt, not a guarantee. A requirement that does not appear in Beamwise may still apply to you, and one marked as good practice may be treated as evidence of a legal standard by an inspector.
  • When Beamwise emails a tenant a copy of a certificate or a notice, that is a record that we sent an email. Whether it counts as giving or serving that document in law, and on time, depends on the law and on your tenancy. Keep your own evidence of service where it matters.
  • Electronic signatures in Beamwise are simple electronic signatures: the tenant types their name and confirms, and we record when and from where. They are generally valid in both jurisdictions, but some documents need a particular form (a lease that must be a deed, for example). You are responsible for choosing whether an electronic signature suits a given document.
  • Tradespeople in Beamwise are your own contacts. We do not vet, employ or recommend them, and we check only that a qualification they have recorded matches the job, not that it is genuine or current. Check registrations with the Gas Safe Register, Safe Electric, RECI, SEAI or the relevant body.

4. Your account

  • You must be 18 or over to open an account.
  • Keep your password to yourself. You are responsible for what happens under your account, including by anyone you invite into it.
  • Give us accurate information. Reminders, currencies, the sending address of your emails and the requirements generated all depend on it, including which jurisdiction each property is in.
  • Tenants and tradespeople you invite get limited access of their own. You must only invite people you are entitled to share that information with.

5. Plans, free trial and payment

  • The Starter plan is free for one property and has no time limit.
  • Paid plans are monthly subscriptions. Their prices and property limits are on our prices page. Properties in the Republic of Ireland are billed in euro and prices include Irish VAT. Properties in Northern Ireland are billed in sterling and the price shown is the full amount you pay.
  • New accounts get the paid features free for 14 days, with no card needed. When you subscribe to a paid plan, the first 14 days of that subscription are also free. We tell you the price before you confirm, and you are charged at the end of the free period unless you cancel before then.
  • A subscription renews automatically each month and is charged in advance until you cancel it. Payments are processed by Stripe; we never see or store your full card details.
  • If a payment fails, we will tell you and give you time to fix it. If it stays unpaid, your account moves back to the free plan. We do not delete your records because a payment failed.
  • We may change our prices. We will tell you by email at least 30 days before a new price applies to you, and you can cancel before it does.

5a. Tracking and collecting rent

Beamwise can keep a record of the rent due and paid on a tenancy. That record is whatever you enter and whatever a payment provider reports to us; it is your record to check, and it is not an accounting or tax statement.

If you choose to collect rent by direct debit, these extra terms apply:

  • The rent is collected through a Stripe account that belongs to you, under your own agreement with Stripe. It is paid by your tenant to you. Beamwise is not a party to that payment, never receives or holds the rent, and is not a payment service provider. We only tell Stripe, on your instruction, when to collect and how much.
  • Stripe charges you its own fees and carries out its own identity checks. Beamwise charges no fee on a collection.
  • You may only ask a tenant for a direct debit where your tenancy agreement allows the rent to be collected that way, and you must keep the rent amount and due date in Beamwise correct. You are responsible for an amount collected because of what you entered.
  • A direct debit is not money until it clears, which takes several working days, and the tenant’s bank can refuse it or take it back afterwards under the direct debit scheme rules. Beamwise shows a payment as paid only once Stripe reports it has cleared, and tells you if it is later reversed. We do not try a failed collection again unless you ask.
  • A tenant can cancel their direct debit at any time through their bank or by telling you. You can stop collecting at any time from the rent page. A collection already sent to the bank cannot be recalled from Beamwise.
  • Any refund, dispute or shortfall on a rent payment is between you, your tenant and Stripe.

6. Cancelling your subscription

You can cancel at any time, without giving a reason, from the Billing page in your account, or by emailing info@beamwise.co.uk. Cancellation takes effect at the end of the month you have already paid for, and you keep access until then. We do not charge for cancelling, and we will never ask for more notice from you than we would give you.

Our refund policy sets out when we refund a payment and how to ask for one.

7. Your legal right to cancel within 14 days

If you are a consumer, that is, you use Beamwise wholly or mainly outside a trade, business or profession (many private landlords do), you have a legal right to cancel this contract within 14 days without giving any reason. The 14 days run from the day the contract is made, which is the day you subscribe to a paid plan. This right comes from the Consumer Rights Act 2022 in the Republic of Ireland and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 in Northern Ireland.

Because the first 14 days of every paid subscription are free, if you cancel within that time you pay nothing. If for any reason you have been charged for a period before you cancel within the 14 days, we will refund it in full within 14 days of hearing from you, using the same payment method.

To cancel, use our cancel contract here page, or send us a clear statement that you are cancelling (by email to info@beamwise.co.uk is fine). You may use this model wording, but you do not have to:

To Oxus Technologies Limited (info@beamwise.co.uk): I hereby give notice that I cancel my contract for the supply of the Beamwise service. Subscribed on: [date]. Name: [your name]. Email address of the account: [email]. Date: [date].

It is enough to send your cancellation before the 14 days are up. We will confirm receipt by email.

8. Your information and documents

  • Everything you upload stays yours. You give us permission to store, copy and display it only so far as we need to run Beamwise for you, including sending copies where you ask us to.
  • For personal data about your tenants and tradespeople, you are the controller and we act on your instructions as your processor. Our data processing terms set out what that means for both of us. You are responsible for having a lawful basis to share that data with us and for telling your tenants how their information is used.
  • Certificates and other records are kept as evidence. We add new versions rather than overwriting old ones, and keep an audit trail of who changed what.

9. Using Beamwise properly

You agree not to:

  • upload anything unlawful, or anything you have no right to share;
  • use Beamwise to harass anyone, or to send tenants or tradespeople messages that are not about the property and its tenancy;
  • try to get into another person’s account or data, test or break our security, or overload the service;
  • resell Beamwise or copy it to build a competing product.

If you find content on Beamwise you believe is illegal, tell us at info@beamwise.co.uk, which is our single point of contact for users and authorities. We will look at it promptly and tell you what we decided. We may suspend an account that breaks these rules, and we will tell you why unless the law or a real risk of harm prevents it.

10. Keeping the service running

We work to keep Beamwise available and your data safe, but we cannot promise it will never be interrupted, for example during maintenance or a failure at one of our providers. We may improve and change features. If we remove something that materially reduces what you pay for, we will tell you in advance and you can end your subscription without charge. Beamwise will conform to what we have described in these terms and on our site, and if it does not, you have the remedies the law gives you, including having it put right or, where that is not possible, a price reduction or a refund.

11. Leaving, and getting your data back

You can close your account at any time by emailing info@beamwise.co.uk. Before or within 30 days after your account closes, you can ask us for a copy of your data: we will provide your records in a common machine-readable format (CSV) and your documents as you uploaded them, free of charge. After those 30 days we delete your account data, except for records we must keep by law (such as billing records) or that you have asked us to keep.

12. Our responsibility to you

Nothing in these terms limits any right you have as a consumer that cannot be limited by law, and nothing limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.

If you are a consumer: we are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable, or for loss caused by something outside our reasonable control.

If you use Beamwise for business: we are not liable for loss of profit, business or revenue, or for any indirect loss. Because you remain responsible for your own compliance (section 3), we are not liable for fines, penalties, rent restrictions or claims that follow from a requirement being missed, including where a reminder was not sent or was wrong. Our total liability to you in any 12 months is limited to the fees you paid us in that period, or €100 (£100) if that is more.

13. Changes to these terms

We may update these terms, for example when the law changes or we add a feature. If a change matters to you, we will email you at least 30 days before it takes effect. If you do not accept it, you can end your subscription before then without charge.

14. Complaints

If something has gone wrong, email info@beamwise.co.uk. We will acknowledge your complaint within 5 working days and aim to resolve it within 20. We do not currently use an alternative dispute resolution body. If you are a consumer and we cannot agree, you can get free advice from the Competition and Consumer Protection Commission (ccpc.ie) in the Republic of Ireland, or Consumerline (consumerline.org) in Northern Ireland.

15. Law and courts

These terms are governed by the law of Ireland. If you are a consumer, you also keep the protection of the mandatory rules of the law where you live, and you may bring a claim in the courts where you live: in Northern Ireland, that means Northern Irish law and courts. If you use Beamwise for business, the courts of Ireland have exclusive jurisdiction.